Privacy Policy
Effective Date: April 10, 2026
1. Information We Collect
We collect information that you provide directly to us, including your name, email address, phone number, and any other information you choose to provide when you contact us or request services.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Process and fulfill your service requests
- Send you information about our services and promotions
- Improve our website and services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services.
4. SMS/Text Messaging
When you opt in to receive SMS/text messages from Empire Home Pros (by submitting a web form, replying to a text, or other opt-in method), you consent to receive text messages related to your service inquiry, including but not limited to: appointment reminders, appointment confirmations, follow-up messages, document signing requests, and customer care communications.
What information we collect through SMS: When you interact with us via text message, we collect your mobile phone number, message content, opt-in/opt-out status, and the date and time of messages sent and received.
How we use your SMS information: Your phone number and SMS data are used solely to send you the messages you have consented to receive, including appointment reminders, service updates, and customer care communications.
SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or share your phone number or SMS consent with any third parties or affiliates. Your opt-in data and consent are used exclusively by Empire Home Pros to deliver the messages you requested.
You may opt out of SMS messaging at any time by replying STOP to any message. For help, reply HELP or contact us at (954) 676-4515. Message and data rates may apply. Message frequency varies.
5. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our website, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information below.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Empire Home Pros
221 NE 44th St
Oakland Park, FL 33334
Phone: (954) 676-4515
Email: info@empirehomepros.com