Help Center
Frequently Asked Questions
Find answers to common questions about our services
Impact Windows & Doors
What are impact windows and why do I need them?
Impact windows are specially designed windows with laminated glass that can withstand high winds and flying debris during hurricanes. They provide protection against storms, enhanced security, noise reduction, and energy efficiency. In South Florida, they are essential for hurricane protection and may qualify you for insurance discounts.
How long does impact window installation take?
A typical residential installation takes 1-3 days depending on the number of windows and the complexity of the project. We work efficiently while ensuring quality installation.
Do impact windows really save on insurance?
Yes! Many Florida insurance companies offer significant discounts (often 25-45%) for homes with impact-rated windows and doors. We can provide the documentation you need for your insurance company.
Solar Power
How much can I save with solar panels?
Most homeowners save 50-90% on their electricity bills with solar. The exact savings depend on your energy usage, roof orientation, and system size. We provide a detailed savings analysis during your free consultation.
What tax credits are available for solar?
The federal solar Investment Tax Credit (ITC) allows you to deduct a percentage of your solar installation cost from your federal taxes. Florida also has no state sales tax on solar equipment. Our team can explain all available incentives.
How long do solar panels last?
Quality solar panels typically last 25-30+ years. Most come with 25-year warranties. They require minimal maintenance and continue producing energy throughout their lifespan.
Financing & Payment
Do you offer financing options?
Yes! We offer flexible financing options to fit your budget. This includes low monthly payments, competitive interest rates, and various term lengths. Many customers qualify for 0% interest for promotional periods.
What payment methods do you accept?
We accept cash, checks, all major credit cards, and financing. We also work with PACE financing for qualifying projects.
Is a deposit required?
A deposit is typically required to order materials and schedule your installation. The exact amount varies by project and is clearly outlined in your contract.
Installation Process
How do I get started?
Simply request a free estimate through our website or call us at (954) 428-5636. We'll schedule a convenient time to visit your home, assess your needs, and provide a detailed quote.
Are your installers licensed and insured?
Absolutely. Empire Home Pros is fully licensed, bonded, and insured. Our installers are trained professionals with years of experience.
Do you handle permits?
Yes, we handle all necessary permits and inspections. This is included in our service and ensures your installation meets all local building codes.
Still Have Questions?
Our team is here to help. Contact us for personalized answers.